Military Legal Services · Hearing Loss Claims
The Matrix Agreement
How the MOD Matrix Agreement Affects Military Hearing Loss & Tinnitus Claims
Specialist military solicitors in Chester advising on Matrix Agreement settlements and whether a higher award may be achievable.
What is the Matrix Agreement?
The Matrix Agreement (formally the “Agreed Matrix of Hearing Loss”) is a framework agreed between the Ministry of Defence and claimant solicitors for valuing and settling civil claims for noise-induced hearing loss (NIHL) and tinnitus caused by military service.
It provides a structured approach to assessing the level of hearing impairment and calculating compensation, reducing the need for lengthy litigation in straightforward cases. Compensation is calculated by reference to the level of hearing impairment (measured in decibels across specific frequencies) and the presence and severity of tinnitus.
While the Matrix Agreement is a useful tool, it does not always produce the best outcome for claimants — particularly in cases involving severe hearing loss, significant tinnitus, or where the impact on employment and quality of life is substantial. We will always advise on whether a Matrix settlement is appropriate or whether a higher award may be achievable.
How the Matrix Agreement Works in Practice
- 1
Audiological Assessment
Your hearing is assessed by an audiologist. The results are measured in decibels across specific frequencies (typically 1, 2, 3 and 4 kHz) to determine the level of noise-induced hearing loss.
- 2
Tinnitus Assessment
The presence and severity of tinnitus is assessed separately. Tinnitus can significantly increase the value of a military hearing loss claim.
- 3
Matrix Calculation
The Matrix framework is applied to the audiological results to produce a compensation figure. We review this figure to ensure it is fair and reflects the full impact of your hearing loss.
- 4
Settlement or Litigation
If the Matrix figure is fair, we can negotiate a settlement with the MOD. If not, we advise on whether litigation is likely to produce a better outcome.
The Matrix Agreement — Common Questions
What is the Matrix Agreement?
The Matrix Agreement (formally the "Agreed Matrix of Hearing Loss") is a framework agreed between the Ministry of Defence and claimant solicitors for valuing and settling military hearing loss and tinnitus claims. It provides a structured approach to assessing the level of hearing impairment and calculating compensation, reducing the need for lengthy litigation in straightforward cases.
Does the Matrix Agreement apply to my military hearing loss claim?
The Matrix Agreement applies to civil claims against the MOD for noise-induced hearing loss (NIHL) and tinnitus caused by military service. It is most commonly used in cases where liability is accepted by the MOD. Not all military hearing loss claims are settled under the Matrix — we will advise on whether it applies to your circumstances and whether it produces a fair outcome.
How does the Matrix Agreement calculate compensation?
Under the Matrix Agreement, compensation is calculated by reference to the level of hearing impairment (measured in decibels across specific frequencies) and the presence and severity of tinnitus. The framework provides bands of compensation for different levels of impairment, taking into account the impact on daily life and employment.
Is a Matrix Agreement settlement always the best outcome?
Not necessarily. While the Matrix Agreement provides a useful framework for straightforward cases, it may not always produce the best outcome — particularly in cases involving severe hearing loss, significant tinnitus, or where the impact on employment and quality of life is substantial. We will always advise on whether a Matrix settlement is appropriate or whether a higher award may be achievable through litigation.
Can I still claim under the AFCS if my civil claim is settled under the Matrix Agreement?
The Matrix Agreement applies to civil claims against the MOD. The Armed Forces Compensation Scheme (AFCS) is a separate route. In some cases, both routes may be available. We will advise on the interaction between the two routes and which is most appropriate for your circumstances.
Your Military Claims Journey
Your Specialist Solicitor
Jonathan Cloudsdale
Head of Military Legal Services
Over 10 years' specialist experience in complex military claims, personal injury, industrial disease and catastrophic injuries. Multiple six-figure settlements achieved.
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Speak to a Military Hearing Loss Solicitor
We will advise on whether a Matrix Agreement settlement is appropriate or whether a higher award may be achievable.
Prefer to speak with us? Call 01244 757352